[Template: have these terms checked for your business before publishing.]

1. Quotes and orders

Prices on the website are wholesale prices in USD, excluding shipping, duties and taxes. A quote request is not a binding order. An order is confirmed when you accept our quote and pay the invoice (or deposit).

2. Payment

Invoices are payable within 14 days by card link, bank transfer or Western Union. Unpaid invoices are cancelled after 14 days. Bank and transfer fees are paid by the buyer.

3. Shipping, risk and duties

Goods ship by tracked courier. Import duties, taxes and customs fees in the destination country are paid by the buyer on delivery. Refused parcels are returned at the buyer's cost.

4. Damage and claims

Report damage or missing items with photos within 7 days of delivery. We replace or credit affected items.

5. Resale

Products are sold for resale. Please keep to our suggested retail price or above. Product photos may be used once we give written permission.

6. Private label

Custom orders need a 30% non-refundable deposit once scent and artwork are approved. The balance is due before dispatch.